Xu Mingxing Responds to Account Freezing Error, Acknowledges Compliance System Has False Positives

According to Cointelegraph, OKX CEO Xu Mingxing apologized for the platform's erroneous freezing of user accounts, acknowledging that the compliance system has a high false positive rate. Some users have reported that they are still unable to unfreeze their accounts after completing strict identity verification and are being asked to provide additional information, including 10 years of work experience. Xu Mingxing stated that the global compliance team has more than 600 people, but completely eliminating false positives remains challenging. The exchange recently misjudged some compliant users as high-risk due to its risk control system, resulting in abnormal account lockouts. [ChainCatcher]