Bakkt's stock fell by over 27% on March 18 after announcing that major clients Bank of America and Webull would not renew their agreements. Bank of America accounted for 17% of Bakkt's loyalty services revenue, while Webull represented 74% of its crypto services revenue. The stock closed at $9.33, down 96% from its all-time high. Bakkt postponed its earnings conference twice, with a new date set for March 19. A potential class action lawsuit is being considered against Bakkt for alleged securities violations. Bakkt was founded by the Intercontinental Exchange, which owns a 55% stake. The company has faced challenges, including a compliance notice from the NYSE for its stock price. Previously, Bakkt's stock surged due to acquisition rumors involving Donald Trump's media company.